Most helpful review
New Reviewer

Concerned

Clorox - Concerned
Clorox - Concerned
Okay for the last year Ive notice that I go to Walmart to buy my pink no splash formula and I noticed there is no safety close seal on it and its been having white cloudy clumps in it. Seriously no seal to peel off any more. Why not? Thats why I used to buy Clorox. The cheap brands have it at the dollar store. Well stop cutting corners and keep the real thing going. Man I will hate to switch up.

User's recommendation: Safety seal before opening.

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ID
#3494030 Review #3494030 is a subjective opinion of poster.
Location
Clovis, California
Pros
  • Sent
  • Way it cleans
Cons
  • Easy to spill without seal
  • Not strong
  • Fell apart immediately upon entering the toilet water
Loss
$100
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

I cannot find your Tilex with root penetrator has it been discontinued? Where can I find it if not?

I like your product called Tilex with root penetrator. I cannot find it in any local stores and websites Ill say out of stock. Even Amazon says out of stock. Whats going on?
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ID
#3282203 Review #3282203 is a subjective opinion of poster.
Location
Westland, Michigan
Preferred solution
Deliver product or service ordered

Septic safe

I did not have a complaint, I had a question re Clorox tabs, which was answered. Please stop sending me emails saying I'm a pissed off consumer.
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ID
#3248039 Review #3248039 is a subjective opinion of poster.
Location
Monroe, Connecticut

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Verified Reviewer
New Reviewer

Very unhappy with the quality!!

I've been using these Clorox wands for cleaning for years, but this last year or so the quality has been so bad! Not only do they pull apart when they hit the water, I've noticed as you are getting them out of the bag, they are stored in, they pull apart. I decided to stop buying them, I just hate to go back to the brushes that seem so unsanitary, so I decided to look online to see if other people were finding the same problem. I see many complaints just like mine, I guess I will go back to the old way of cleaning and in about a year try the Clorox product again to see if they have improved.

User's recommendation: find a different product!

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ID
#3120606 Review #3120606 is a subjective opinion of poster.
Location
Sylvania, Ohio
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

I need of clorox

Would not send a very loyal customer coupons for products I use everyday . And the only product I use ! Thinking about switching companies!

User's recommendation: Find another company.

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ID
#3069539 Review #3069539 is a subjective opinion of poster.
Location
Newport, Tennessee
Pros
  • Product
Cons
  • Not enough production
Loss
$122
Preferred solution
Let the company propose a solution
New Reviewer

A problem with a purchase

Toilet tablets stained the toilet. Have used Clorox products my whole life. Just bout bleach and blue toilet tablets as my grocer was out of regular beach tabs and now my toilet is stained blue 2 days later. Not happy

User's recommendation: Bad product.

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ID
#3061773 Review #3061773 is a subjective opinion of poster.
Location
Islamorada, Florida
Loss
$6

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Verified Reviewer
New Reviewer

Toilet Wand Refills - multiple boxes of failing scrubbers

Am on my third box of poorly made scrubbers - each one in the pack has failed to meet expectations of scrubbing the entire toilet bowl - they separate from the plastic disk housing with minimal use, which is neither in line with my previous 5+ years of experience nor the actual promise of ease of use. Really - why use them if you need to fish them out of the bottom of the bowl - ewwwwwww!!!!! Fix your production problems, Clorox, or I am going elsewhere!

User's recommendation: don't purchase until the company "comes clean" about quality of product and releases a new and improved design.

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ID
#2984323 Review #2984323 is a subjective opinion of poster.
Pros
  • Promised ease of use and disposal
Cons
  • Recently purchased products are failing during use
  • Fell apart immediately upon entering the toilet water
Loss
$18
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Defective Product

I bought several Clorox Clean-Up, Cleaner + Bleach. The spray nozzle on all the products I bought did not work after use. A company as large as Clorox usually researches problems like this, but they continued to sell a defective product to the public. This has to be illegal.

User's recommendation: Do not buy thier products, they are cheating the public.

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ID
#2810095 Review #2810095 is a subjective opinion of poster.
Loss
$10
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Defective toilet bowl pads

Pads fall apart. Huge problem that has gone on for far too long. Infuriated that Clorox responses are call us and well make it right. Refunds dont make the product any better. Huge company failure to step up, own the problem and take steps to improve their product. These are like a cheap knock-offs from a 3rd world country.

User's recommendation: Hope for another company to step up with a quality product.

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1 comment
#2091604

I'M HAVING THE SAME PROBLEM WITH THE PADS, AS THEY FALL APART AS SOON AS YOU START SCRUBBING. THIS WAS A GREAT PRODUCT WHEN IT FIRST CAME OUT, BUT NOW IT'S A JOKE!

CLOROX NEEDS TO GET IT'S ACT TOGETHER IF IT WANTS CONSUMERS TO KEEP BUYING THEIR PRODUCTS. MAYBE WITH THE VIRUS OUT OF CONTROL, AND STORE SHELVES EMPTY, CLOROX HURRIED TO GET IT'S PRODUCTS OUT, AND LET QUALITY CONTROLL GO TO *** SAD!!!!!!!!!

ID
#2786509 Review #2786509 is a subjective opinion of poster.
Preferred solution
Is this really the best a big company like Clorox can do; are customers just supposed to be happy with cheap defective products and be happy about it? I want Clorox to improve the quality of the toilet wand pads.
New Reviewer

Customer service

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ID
#2722952 Review #2722952 is a subjective opinion of poster.
Location
Uniontown, Ohio
New Reviewer

Defective toilet wand refills

I have used this product for many years and been very satisfied. The last 2 boxes I have purchased the refills have completely fallen apart upon contact with water.

User's recommendation: Will no longer be purchasing this product.

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2 comments
#2053057

I have used them for years, this is happening to me also, the product is unusable in this current reduction of quality. I am going to switch if this continues.

#2045158

I've had the same experience.

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ID
#2641473 Review #2641473 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund
New Reviewer

Possible new production

No complaint. Just a customer. New product idea. My idea is so great, I want to know if I will receive monetary compensation. My whole family uses and has used Clorox and PinSol for years. Just an idea. Contact me if you are interested

User's recommendation: PINESOL is the BEST. NEW PRODUCT IDEA.

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ID
#2641111 Review #2641111 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Preferred solution
An answer. Will you talk to me re: my IDEA.

Toilet wand refills fall apart during use

I have used the Clorox wand toilet cleaner refills for years. It seems since the pandemic the quality of the refills has greatly diminished, Every time I use one, it is falling apart before I can complete the toilet bowl cleaning. I am always afraid that I am going to have to reach into the toilet bowl to get the wand head out. head out of the taoilet. wan

User's recommendation: Don't buy.

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ID
#2600775 Review #2600775 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Toilet cleaner wand refills fall apart

After purchasing 3 packages of refills they come apart every time I use one.This seems like the new reguar now.I am going back to conventional cleaning.Do not purchase.

User's recommendation: No do not purchase.

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ID
#2570765 Review #2570765 is a subjective opinion of poster.
Pros
  • Way it cleans
Cons
  • Fell apart immediately upon entering the toilet water
Loss
$20
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Defective product

I bought a brand new box of toilet wand replacement heads today 4-26-21. Used a new head and it promptly fell apart after hitting the toilet water. Tried another, used very light pressure and it too fell apart. This is not the first time this has happened to me and I am fed up. I feel restitution of some sort is due me as I, in good faith, used your product and your company failed to deliver on the product capabilities. Right on the box it states that the product addresses lime scale. As of this date, the lime scale in my toilet is winning the battle against your product. Call me to discuss your planned resolution. 208-807-****. I am on Mountain Time, two hours behind you.

User's recommendation: Don’t buy.

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ID
#2522225 Review #2522225 is a subjective opinion of poster.
Cons
  • Fell apart immediately upon entering the toilet water
Loss
$7
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Defective Clorox Toilet Wand Refills

I've been using the Clorox Toilet Wand for years and have bought numerous boxes of refills without problem. However, the last box of refills I purchased was useless. The sponge was barely attached to the plastic part that attaches to the wand. As soon as I tried to use it, it fell off. I checked the next refill and could easily peel it away from the plastic with very little effort. They were all unusable. I can't give you the box number for this product because I dumped them into the the dispenser as soon as I bought it, and before I knew there was a problem. Now, I'm wondering if I dare buy another box of refills or not, as I don't want to waste my money again. Thank you.
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ID
#2477110 Review #2477110 is a subjective opinion of poster.
Loss
$9
Preferred solution
Let the company propose a solution

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